At Eric Associates, we provide marketing, branding, and web solutions, which may include digital and physical deliverables. Please review our 5-Day Shipping and Delivery Policy below.
For digital products and services, including branding materials, marketing strategies, and web design projects, delivery timelines will be specified in the project agreement.
Clients will receive digital deliverables via email, cloud storage, or other agreed-upon platforms within the specified timeframe.
If a project requires additional time due to complexity, clients will be informed of any delays in advance.
If a service includes physical materials (e.g., printed branding materials, merchandise, or promotional items), shipping will be processed within 5 business days from the date of order confirmation.
Shipping costs, if applicable, will be outlined during the order process.
Delivery times may vary depending on the destination and courier services used.
Clients will receive an email confirmation with tracking details (if applicable) once an order has been shipped.
If a digital file is being delivered, a notification with download/access details will be sent via email.
Eric Associates is not responsible for delays caused by third-party shipping providers, customs, or unforeseen circumstances.
If you experience any issues with the delivery of your order, please contact us immediately for assistance.
We reserve the right to update this policy at any time. Changes will be posted on our website with the updated effective date.
Eric Associates